1 42000064975 2019-02-14T14:21:20-07:00 42000102990 false Getting started with the Referral Concierge Program 1 2019-02-14T14:21:20-07:00 1 1 2018-05-02T02:24:22-07:00 0 3 Radius Launches Referral Concierge to increase your income from referrals. Referrals from other Realtors are some of the best leads you can hope for because they’ve already been vetted by your colleagues. As an agent, servicing and sending referrals is the most cost-effective way to grow your business organically. This is why we are excited to announce our new Referral Concierge Program. With established Realtor networks all over the country, Radius can considerably increase the number and quality of referrals exchanged between agents. Our goal is to facilitate referrals with the highest likelihood of converting, by hand-selecting agents to find the perfect match.  You now have a reliable and trustworthy channel for sending referrals and receiving new qualified leads. Why you should send & be open to receiving referrals Agent referrals have a conversion percentage of 40%-50%. This means that 4–5 out of every 10 referrals will result in a sale. Agents who send referrals actively, earn 10–15% of their annual income from referrals. This could be you with an additional revenue stream from referrals. By sending your referral to Radius, you’ll have peace of mind that the client will be well taken care of by one of qualified agents. What you can expect when you send a referral to Radius   Submit your referral along with any notes and pertinent information to your Referral Manager at Radius. Your Referral Manager will first make sure the needs of the client are understood. Then they will interview multiple agents to find the top 3 candidates. Once the candidates are determined, your client will be introduced via email and they will have the opportunity to choose the agent they want to work with. Your Referral Manager will follow-up to make sure the hand-off is smooth and will keep you in the loop and much or as little as you’d like! Get paid 25% of the commission earned on close. As the sending agent, you will earn your full 25% commission! <p><strong><span style="font-size: 14px;">Radius Launches Referral Concierge to increase your income from referrals.</span></strong></p><p><span style="font-size: 14px;"><br></span></p><p name="98b3"><span style="font-size: 14px;">Referrals from other Realtors are some of the best leads you can hope for because they’ve already been vetted by your colleagues. As an agent, servicing and sending referrals is the most cost-effective way to grow your business organically.</span></p><p name="141b" style=""><span style="font-size: 14px;">This is why we are excited to announce our new <strong>Referral Concierge Program. </strong>With established Realtor networks all over the country, Radius can considerably increase the number and quality of referrals exchanged between agents. Our goal is to facilitate <span name="b66c0d77ad42">referrals</span> with the highest likelihood of converting, by hand-selecting agents to find the perfect match. </span></p><p name="141b"><span style="font-size: 14px;"><br></span></p><p name="141b"><span style="font-size: 14px;">You now have a <strong class="">reliable and trustworthy channel for sending referrals and receiving new qualified leads.</strong></span></p><p name="141b"><span style="font-size: 18px;"><br></span></p><p name="141b"><span style="font-size: 18px;"><span class="fr-video fr-dvb fr-draggable"><iframe width="640" height="360" src="//player.vimeo.com/video/244136829" frameborder="0" allowfullscreen="" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation"></iframe></span><br></span></p><p name="141b"><span style="font-size: 18px;"><br></span></p><p name="141b"><span style="font-size: 14px;"><br></span></p><p name="f919"><span style="font-size: 14px;"><strong class="">Why you should send &amp; be open to receiving referrals</strong></span></p><ul><li name="cdb8"><span style="font-size: 14px;">Agent referrals have a conversion percentage of 40%-50%. This means that 4–5 out of every 10 referrals will result in a sale.</span></li><li name="60e0"><span style="font-size: 14px;">Agents who send referrals actively, earn 10–15% of their annual income from referrals. This could be you with an additional revenue stream from referrals.</span></li><li name="d81a"><span style="font-size: 14px;">By sending your referral to Radius, you’ll have peace of mind that the client will be well taken care of by one of qualified agents.</span></li></ul><p><span style="font-size: 14px;"><br></span></p><p name="43b6"><span style="font-size: 14px;"><strong>What you can expect when you send a referral to Radius</strong></span></p><p name="1381"><span style="font-size: 14px;"><strong> </strong></span></p><p name="1381"><span style="font-size: 14px;"><em>Submit your referral along with any notes and pertinent information to your Referral Manager at Radius.</em></span></p><p name="1381"><span style="font-size: 14px;"><br></span></p><ul><li name="bf2d"><span style="font-size: 14px;">Your Referral Manager will first make sure the needs of the client are understood.</span></li><li name="bb59"><span style="font-size: 14px;">Then they will interview multiple agents to find the top 3 candidates.</span></li><li name="9dc8"><span style="font-size: 14px;">Once the candidates are determined, your client will be introduced via email and they will have the opportunity to choose the agent they want to work with.</span></li><li name="c745"><span style="font-size: 14px;">Your Referral Manager will follow-up to make sure the hand-off is smooth and will keep you in the loop and much or as little as you’d like!</span></li></ul><p><span style="font-size: 14px;"><br></span></p><p name="8d91"><span style="font-size: 14px;"><em>Get paid 25% of the commission earned on close.</em></span></p><p><span style="font-size: 14px;"><br></span></p><ul><li name="3f76"><span style="font-size: 14px;">As the sending agent, you will earn your full 25% commission!</span><span style="font-size: 18px;"><br></span></li></ul><p><br></p> 42000102990 258 42000016377 2018-11-07T16:16:03-07:00 42007841068 3 <p><strong>Agentdesks Launches Referral Concierge to increase your income from referrals.</strong></p><p><br></p><p name="98b3">Referrals from other Realtors are some of the best leads you can hope for because they’ve already been vetted by your colleagues. As an agent, servicing and sending referrals is the most cost-effective way to grow your business organically.</p><p name="141b">This is why are excited to announce our new <strong>Referral Concierge Program.&nbsp;</strong>With established Realtor networks all over the country, Agentdesks can considerably increase the number and quality of referrals exchanged between agents. Our goal is to facilitate <span name="b66c0d77ad42">referrals</span> with the highest likelihood of converting, by hand-selecting agents to find the perfect match.&nbsp;</p><p name="141b"><br></p><p name="141b">You now have a <strong>reliable and trustworthy channel for sending referrals and receiving new qualified leads.</strong></p><p name="141b"><br></p><p name="141b"><span class="fr-video fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="640" height="360" src="//player.vimeo.com/video/244136829" frameborder="0" allowfullscreen="" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation"></iframe></span><br></p><p name="141b"><br></p><p name="141b"><br></p><p name="f919"><strong>Why you should send &amp; be open to receiving referrals</strong></p><ul><li name="cdb8">Agent referrals have a conversion percentage of 40%-50%. This means that 4–5 out of every 10 referrals will result in a sale.</li><li name="60e0">Agents who send referrals actively, earn 10–15% of their annual income from referrals. This could be you with an additional revenue stream from referrals.</li><li name="d81a">By sending your referral to Agentdesks, you’ll have peace of mind that the client will be well taken care of by one of qualified agents.</li></ul><p><br></p><p name="43b6"><strong>What you can expect when you send a referral to Agentdesks</strong></p><p name="1381"><strong>&nbsp;</strong></p><p name="1381"><em>Submit your referral along with any notes and pertinent information to your Referral Manager at Agentdesks.</em></p><p name="1381"><br></p><ul><li name="bf2d">Your Referral Manager will first make sure the needs of the client are understood.</li><li name="bb59">Then they will interview multiple agents to find the top 3 candidates.</li><li name="9dc8">Once the candidates are determined, your client will be introduced via email and they will have the opportunity to choose the agent they want to work with.</li><li name="c745">Your Referral Manager will follow-up to make sure the hand-off is smooth and will keep you in the loop and much or as little as you’d like!</li></ul><p><br></p><p name="8d91"><em>Get paid 25% of the commission earned on close.</em></p><p><br></p><ul><li name="3f76">As the sending agent, you will earn your full 25% commission!</li></ul><p><br></p><p name="7d61"><br></p><p><br></p><p name="4b75"><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p> 2 0 3 What is the Radius Referral Concierge Program 2019-02-14T14:22:36-07:00 42000489841 1 2018-07-10T22:36:29-07:00 1 0 Radius Referral Concierge Program is really your best way to find hot leads - hot leads that actually convert into a sale.  Being a part of the Referral Concierge Program means exclusive access to top referrals by top real estate agents, which makes closing deals super fast and super efficient. Once you sign the Lead Agreement, you can send and receive referrals, and boost your business like never before! It takes time to conduct a search, interview agents, process the agreement and make the introduction for your referrals, not to mention follow up on their home search/sale process. By sending your referral to Radius, you’ll have peace of mind that the client is well taken care of by one of our qualified agents, hand selected by our Concierge team. The client has the opportunity to interview 3 agents and throughout the process, you can be as involved as you'd like! You will receive email notifications every time there is an update. This is why we offer the added service to ensure your referrals ends up with the right agent while saving you valuable time. Our Concierge ensures that your referral is properly cared for and matched with the right agent, at the right time, plus, you will always earn 25% commission at closing! Sending a Referral Following these steps help you send a referral, in less than 90 seconds! Step 1: Login to Radius and click on ”Referral Concierge” on the top right of your screen. Step 2: Click on “Send Referral”, which takes you to “Refer a Lead” where you can add your Client Contact Information. Step 3: You’ll find two options, namely - It’s OK to contact my Client directly I want to receive updates on the status of my referral Choose one or both of the options. Step 4: Choose your timeline and enter any more details that you’d like us to know. Step 5: Select an existing requirement or add a new requirement, and click on send referral. That’s it! You just sent your first referral! That was less than 90 seconds, wasn’t it? What you should know After you send your referral, you can see a success message on your screen. You can view the referral you just sent by clicking on “Referrals Sent”. Selecting the sent referral will take you to another page where you can see all of your activities in ”History”. Everything you do from now, like Changing the Status of your referral, setting a reminder or adding a note, will be recorded in “History”. It really is as simple as that! <p><span style="font-size: 13px;">Radius <strong>Referral Concierge Program</strong> is really your best way to find hot leads - hot leads that actually convert into a sale. </span></p><p><span style="font-size: 13px;">Being a part of the Referral Concierge Program means <strong>exclusive access</strong> to top referrals by top real estate agents, which makes closing deals super fast and super efficient.</span></p><p><span style="font-size: 13px;">Once you sign the Lead Agreement, you can send and receive referrals, and boost your business like never before!</span></p><p><span style="font-size: 13px;"><br></span></p><p><span style="font-size: 13px;">It takes time to conduct a search, interview agents, process the agreement and make the introduction for your referrals, not to mention follow up on their home search/sale process. By sending your referral to Radius, you’ll have peace of mind that the client is well taken care of by one of our qualified agents, hand selected by our Concierge team. The client has the opportunity to interview 3 agents and throughout the process, you can be as involved as you'd like! You will receive email notifications every time there is an update. This is why we offer the added service to ensure your referrals ends up with the right agent while saving you valuable time.</span></p><p><br></p><p>Our Concierge ensures that your referral is properly cared for and matched with the right agent, at the right time, plus, you will always earn 25% commission at closing!</p><p><br></p><p><span style="font-size: 14px;"><strong>Sending a Referral</strong></span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Following these steps help you send a referral, in less than 90 seconds!</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Step 1: Login to Radius and click on ”Referral Concierge” on the top right of your screen.</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Step 2: Click on “Send Referral”, which takes you to “Refer a Lead” where you can add your Client Contact Information.</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Step 3: You’ll find two options, namely -</span></p><p><span style="font-size: 14px;"><br></span></p><ol><li><span style="font-size: 14px;">It’s OK to contact my Client directly</span></li><li><span style="font-size: 14px;">I want to receive updates on the status of my referral</span></li></ol><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Choose one or both of the options.</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Step 4: Choose your timeline and enter any more details that you’d like us to know.</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">Step 5: Select an existing requirement or add a new requirement, and click on send referral.</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">That’s it! You just sent your first referral! That was less than 90 seconds, wasn’t it?</span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;"><strong>What you should know</strong></span></p><p><span style="font-size: 14px;"><br></span></p><ol><li><span style="font-size: 14px;">After you send your referral, you can see a success message on your screen.</span></li><li><span style="font-size: 14px;">You can view the referral you just sent by clicking on “Referrals Sent”.</span></li><li><span style="font-size: 14px;">Selecting the sent referral will take you to another page where you can see all of your activities in ”History”. Everything you do from now, like Changing the Status of your referral, setting a reminder or adding a note, will be recorded in “History”.</span></li></ol><p><span style="font-size: 14px;"><br></span></p><p><span style="font-size: 14px;">It really is as simple as that!</span></p><p><span style="font-size: 18px;"><br></span></p><p><span style="font-size: 18px;"><span class="fr-video fr-draggable fr-dvb"><iframe width="640" height="360" src="//player.vimeo.com/video/314387391" frameborder="0" allowfullscreen="" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation" class="fr-draggable"></iframe></span><br></span></p><p><span style="font-size: 18px;"><br></span></p><p><br></p> 42000102990 99 42000035864 2019-02-14T14:25:51-07:00 42007841068 4 2 1 0 How to Send a Referral 2019-02-14T14:22:36-07:00 42000489841 1 2018-05-02T02:24:48-07:00 1 4 There are no monthly fees or sign-up costs! As an agent receiving a referral Referral fee: At close of the sale or lease, Radius shall be entitled to collect a percentage of the gross commission awarded to Recipient Agent/Broker, specifically: •30% if Client is a Buyer and came through the Radius Referral concierge, submitted by a network agent/broker •35% if Client is a Seller and came through the Radius Referral concierge, submitted by a network agent/broker As an agent sending a referral At the close of the sale or lease, Referring Broker shall be entitled to 25% of the gross compensation awarded to the third-party broker “Radius network agent/broker” representing the Client NOTE: For CRS Designees We do not charge any fees for referrals sent by a CRS agent to another CRS agent. Radius is only the technology solution to improve Find a CRS capabilities. You still initiate and complete the referral and Radius will not take a cut from that transaction. Radius has a separate Referral Concierge service which is not active to CRS Designees. <strong><span style="font-size: 13px;">There are no monthly fees or sign-up costs!</span></strong><p><span style="font-size: 13px;"><br></span></p><p><span style="font-size: 13px;"><strong>As an agent receiving a referral</strong></span></p><p><span style="font-size: 13px;">Referral fee: At close of the sale or lease, Radius shall be entitled to collect a percentage of the gross commission awarded to Recipient Agent/Broker, specifically:</span></p><p><span style="font-size: 13px;">•30% if Client is a Buyer and came through the Radius Referral concierge, submitted by a network agent/broker</span></p><p><span style="font-size: 13px;">•35% if Client is a Seller and came through the Radius Referral concierge, submitted by a network agent/broker</span></p><p><span style="font-size: 13px;"><strong><br></strong></span></p><p><span style="font-size: 13px;"><strong>As an agent <strong>sending</strong> a referral</strong></span></p><p><span style="font-size: 13px;">At the close of the sale or lease, Referring Broker shall be entitled to 25% of the gross compensation awarded to the third-party broker “Radius network agent/broker” representing the Client</span></p><p><span style="font-size: 13px;"><br><strong>NOTE: For CRS Designees</strong><br></span></p><p></p><p><span style="font-size: 13px;">We do not charge any fees for referrals sent by a CRS agent to another CRS agent. Radius is only the technology solution to improve Find a CRS capabilities. You still initiate and complete the referral and Radius will not take a cut from that transaction. Radius has a separate Referral Concierge service which is not active to CRS Designees.</span></p><p></p><p><br></p> 42000102990 227 42000016378 2019-02-21T18:34:55-07:00 42007841068 6 <div rel="clipboard_data"><p><strong>As an agent sending a referral</strong></p><p>On closing a deal, as a sending agent, you will receive 25% of the total commissions earned from the deal. &nbsp;And you will receive this within 15 days of closing (sometimes as soon as the next day).</p><p><strong><br></strong></p><p><strong>As an agent receiving a referral</strong></p><p>On closing a deal, you will retain 70% of the commissions earned and Agentdesks will get paid 30%. &nbsp;</p></div><p><br></p> 2 1 4 Payment Terms 2019-02-14T14:34:17-07:00 42000489841 1 2018-07-11T02:25:04-07:00 0 0 1.) How are these Leads Generated?  Radius Referrals can be originated through 2 ways:          -Referrals submitted by another agent or broker seeking support in finding the right agent for the referral.          -Leads who directly contact Radius via our consumer website, trustle.com. 2.) Whose Calling the Leads I Submit to the Concierge?     Every lead is called by our Denver, Colorado-based, well-trained, super enthusiastic concierge team! 3.)When is a Lead Considered 'Qualified' by your Concierge Team? When we've determined that they are motivated to buy or sell in the next 6 months, are in talks with a lender if not already pre-approved and we've gathered all their preferences. Remember the goal is to set up an appointment with you OR match the leads with 3 high performing agents in our network depending on what route you chose while submitting the leads. 4.) How Quickly do you Call After I Submit Leads to the Concierge?     For the Zillow, Trulia, Realtor.com leads synced directly to Radius, every lead is called within 5 mins of them coming in.      For a cold leads database, we start calling and texting these leads 2 days after submission (the first 2 days are spent ensuring the database is cleaned up to include only     legit names and any duplicates are removed)     For any referral submitted in the application here, we contact them within 30 mins, unless you've asked us not to!  5.) What are the Concierge Service Hours?     From 7:00AM to 7:00PM Weekdays and 11:00AM to 3:00PM Weekends. <p><strong>1.) How are these Leads Generated? </strong></p><p>Radius Referrals can be originated through 2 ways: </p><p>        -Referrals submitted by another agent or broker seeking support in finding the right agent for the referral. </p><p>        -Leads who directly contact Radius via our consumer website, trustle.com.</p><p><strong>2.) Whose Calling the Leads I Submit to the Concierge? </strong></p><p>   Every lead is called by our Denver, Colorado-based, well-trained, super enthusiastic concierge team!</p><p><strong>3.)When is a Lead Considered 'Qualified' by your Concierge Team?</strong></p><p style="margin-left: 20px;">When we've determined that they are motivated to buy or sell in the next 6 months, are in talks with a lender if not already pre-approved and we've gathered all their preferences. Remember the goal is to set up an appointment with you OR match the leads with 3 high performing agents in our network depending on what route you chose while submitting the leads.</p><p><strong>4.) How Quickly do you Call After I Submit Leads to the Concierge?</strong></p><p>    For the Zillow, Trulia, Realtor.com leads synced directly to Radius, every lead is called within 5 mins of them coming in. </p><p>    For a cold leads database, we start calling and texting these leads 2 days after submission (the first 2 days are spent ensuring the database is cleaned up to include only     legit names and any duplicates are removed)</p><p>    For any referral submitted in the application here, we contact them within 30 mins, unless you've asked us not to! </p><p><strong>5.) What are the Concierge Service Hours?</strong></p><p>    From 7:00AM to 7:00PM Weekdays and 11:00AM to 3:00PM Weekends.</p> 42000102990 127 42000035905 2019-04-17T12:43:14-07:00 42007841068 9 2 0 0 FAQs about the Referral Program 2019-02-21T18:15:20-07:00 42000489841 1 2019-04-26T19:30:58-07:00 0 0   Our Agent Success Managers at Radius are in charge of building a long lasting relationship with you and check-in consistently to ensure your success.    They assist you by - Training you on understanding the product to allow you to maintain your leads Helping you integrate Radius with all your lead sources Helping you manage leads you refer out  Keeping you posted on your leads’ progress    Our highly trained Sales Consultants contact your leads to determine whether they are currently in need of real estate assistance.   We gather the following information - Type of client (buyer or seller) Budget/Estimated Property Value Timeline Property requirements (#of beds/baths, preferred additional features) Pre-approval status Availability for an initial phone consultation Additional notes collected to highlight the motivation of the lead Upon accepting the lead, we will reveal the client's full contact information (full name, phone, email as well as their preferred method of contact)   If you are an agent utilizing our Lead Qualification Program: The lead is returned to you. Using the information we provide you, you make an informed decision to accept or refer the lead out. If you accept the lead, we no longer make contact.    Our Account Managers ensure you are updated every step of the way if you refer a client. All the updates can be viewed in our mobile and desktop tab under Referrals > Outbound Referrals.   They update you when we -   Match the referral with top agents Know they have chosen an agent Learn the lead signed a contract on a home Learn the lead has closed     <p dir="ltr"> </p><p dir="ltr">Our <strong><u>Agent Success Managers</u></strong> at Radius are in charge of building a long lasting relationship with you and check-in consistently to ensure your success. </p><p dir="ltr"> </p><p dir="ltr">They assist you by -</p><ul><li dir="ltr"><p dir="ltr">Training you on understanding the product to allow you to maintain your leads</p></li><li dir="ltr"><p dir="ltr">Helping you integrate Radius with all your lead sources</p></li><li dir="ltr"><p dir="ltr">Helping you manage leads you refer out </p></li><li dir="ltr"><p dir="ltr">Keeping you posted on your leads’ progress </p></li></ul><p dir="ltr"> </p><p dir="ltr">Our highly trained <strong><u>Sales Consultants</u></strong> contact your leads to determine whether they are currently in need of real estate assistance.</p><p dir="ltr"> </p><p dir="ltr">We gather the following information -</p><ul><li dir="ltr"><p dir="ltr">Type of client (buyer or seller)</p></li><li dir="ltr"><p dir="ltr">Budget/Estimated Property Value</p></li><li dir="ltr"><p dir="ltr">Timeline</p></li><li dir="ltr"><p dir="ltr">Property requirements (#of beds/baths, preferred additional features)</p></li><li dir="ltr"><p dir="ltr">Pre-approval status</p></li><li dir="ltr"><p dir="ltr">Availability for an initial phone consultation</p></li><li dir="ltr"><p dir="ltr">Additional notes collected to highlight the motivation of the lead</p></li><li dir="ltr"><p dir="ltr">Upon accepting the lead, we will reveal the client's full contact information (full name, phone, email as well as their preferred method of contact)</p></li></ul><p dir="ltr"> </p><p dir="ltr"><strong>If you are an agent utilizing our Lead Qualification Program:</strong></p><p dir="ltr">The lead is returned to you. Using the information we provide you, you make an informed decision to accept or refer the lead out. If you accept the lead, we no longer make contact. </p><p dir="ltr"> </p><p dir="ltr">Our <strong><u>Account Managers</u> </strong>ensure you are updated every step of the way if you refer a client. All the updates can be viewed in our mobile and desktop tab under Referrals &gt; Outbound Referrals.</p><p dir="ltr"> </p><p dir="ltr">They update you when we -</p><p dir="ltr"> </p><ul><li dir="ltr"><p dir="ltr">Match the referral with top agents</p></li><li dir="ltr"><p dir="ltr">Know they have chosen an agent</p></li><li dir="ltr"><p dir="ltr">Learn the lead signed a contract on a home</p></li><li dir="ltr"><p dir="ltr">Learn the lead has closed</p></li></ul><p dir="ltr"> </p><p dir="ltr"> </p><p><br></p><p><br></p> 42000102990 20 42000057760 2019-04-27T15:48:27-07:00 42005917928 10 2 0 0 The Radius Concierge 2019-04-26T19:30:58-07:00 42005917928