Our Agent Success Managers at Radius are in charge of building a long lasting relationship with you and check-in consistently to ensure your success. 

 

They assist you by -

  • Training you on understanding the product to allow you to maintain your leads

  • Helping you integrate Radius with all your lead sources

  • Helping you manage leads you refer out 

  • Keeping you posted on your leads’ progress 

 

Our highly trained Sales Consultants contact your leads to determine whether they are currently in need of real estate assistance.

 

We gather the following information -

  • Type of client (buyer or seller)

  • Budget/Estimated Property Value

  • Timeline

  • Property requirements (#of beds/baths, preferred additional features)

  • Pre-approval status

  • Availability for an initial phone consultation

  • Additional notes collected to highlight the motivation of the lead

  • Upon accepting the lead, we will reveal the client's full contact information (full name, phone, email as well as their preferred method of contact)

 

If you are an agent utilizing our Lead Qualification Program:

The lead is returned to you. Using the information we provide you, you make an informed decision to accept or refer the lead out. If you accept the lead, we no longer make contact. 

 

Our Account Managers ensure you are updated every step of the way if you refer a client. All the updates can be viewed in our mobile and desktop tab under Referrals > Outbound Referrals.

 

They update you when we -

 

  • Match the referral with top agents

  • Know they have chosen an agent

  • Learn the lead signed a contract on a home

  • Learn the lead has closed