Our Account Executives at Radius are in charge of building a long-lasting relationship with you and ensure you learn about the best plans that fit your specific needs.
They assist you by -
Introducing you to the product to understand how we work your leads
Introducing you to the best pricing plan for you and your team
Following up to make sure you continue to engage your leads
Our highly-trained Client Success Team contacts your leads to determine whether they are currently in need of real estate assistance.
We gather the following information -
Type of client (buyer or seller)
Budget/Estimated Property Value
Timeline
Property requirements (#of beds/baths, preferred additional features)
Pre-approval status
Availability for an initial phone consultation
Additional notes collected to highlight the motivation of the lead
Upon accepting the lead, we will reveal the client's full contact information (full name, phone, email as well as their preferred method of contact)
If you are an agent utilizing our Lead Qualification Program:
The lead is returned to you. Using the information we provide you, you make an informed decision to accept or refer the lead out. If you accept the lead, we no longer make contact.
Our Customer Success Managers are in charge of building a long-lasting relationship with you and check-in periodically to ensure your success.
They assist you by -
Training you on understanding the product to allow you to maintain your leads
Helping you integrate Radius with all your lead sources
Helping you manage leads you refer out
Keeping you posted on your leads’ progress